Question:
I already have a domain name and a web site that I paid for. Do I have to pay you again?
Answer:
No, you don't have to pay again. We can transfer the domain name to point to our servers, as long as the domain name is registered in your name or your organization name. We can also transfer the web site files from your current host to our host. Or if you prefer to leave them on your existing host, we can do that. We will simply need the password access to your current.

Question:
What are the rules for registration of .biz, .com, .info, .net, .org, and .ws names?
Answer:
The .com, .info, .net, .org, and .ws TLDs are globally available and unrestricted. Traditionally, however, names in .net have been used by organizations involved in Internet infrastructure activities — typically ISPs (Internet Service Providers) — while .org is frequently used by nonconwsercial organizations. .biz is available to businesses only. Albeit unrestricted, usage of the .info TLD implies that the site content is of a primarily informative nature.

Question:
What do .com, .net, .org, .biz, .info, .ws, and .us represent?
Answer:
• .com — ("conwsercial") The most conwson extension for domain names. Often represents companies or for-profit organizations. Most personal Web sites also use this extension. • .net — Generally represents Internet Service Providers (ISPs). • .org — Usually represents non-profit organizations or groups. • .biz — ("business") Reserved for use by businesses. • .info — Made for both businesses and individuals. Usage is unrestricted, but a .info TLD indicates that the Web site primarily is informative. • .ws — (Web site) An all-around, universally available top-level domain. • .us — Country-code top-level domain available for registrants in the United States.

Question:
Do I have to move from my current ISP once I register my domain name?
Answer:
Not necessary! You can still retain your current ISP if you are happy with their services. But you will be more flexible to move to any other ISPs in Kenya without having to change the e-mail address.

Question:
Domain Name Extensions
Answer:
Which domain extensions (top-level domains) are available? The following top-level domains are available: .com .net .org .biz .info .ws .us

Question:
How will our clients know that we have changed our e-mail address from ourcompanyname@ourISPname.com to enquiries@ourcompanyname.com?
Answer:
Relax! There will be no cause of alarm. We will do some configurations so that all e-mails sent to yourcompanyname@yourISPname.com will re-directed/ forwarded to an e-mail address such as enquiries@yourcompanyname.com. You will not loose any e-mail message from the old e-mail address.

Question:
How do I get my domain name registered?
Answer:
We can compare domain registration to company name registration with the registrar of companies at Attorney -General Chambers. What we need from you is the company name, contact person (preferably the Managing Director), current e-mail address, current fax number, current telephone number, and street/road where business premises is located. The registration process takes 48 hours.

Question:
What is the domain name system (DNS)?
Answer:
The domain name system (DNS) enables each machine connected on the Internet to be recognized by a domain name. Every computer on the Internet has a unique IP (Internet protocol) address which consists of a string of numbers. Since the IP addresses can be difficult to remember, the DNS allows a familiar string of letters (the "domain name") to be used instead of the IP address. So instead of typing the IP address' arcane string of numbers you can type, for example, "www.NWScom."

Question:
What is a second-level domain (SLD)?
Answer:
Located inwsediately to the left of the dot (" . "), the second-level domain is the "readable" part of the domain name. The second-level domain is entirely defined by the registrant, and often refers to the organization or entity associated with the IP address. For example: In www.cnn.com "cnn" (Cable News Network) is a second-level domain. Second-level domains can be divided into further domain levels. For example: www.news.cnn.com. These sub domains sometimes represent different computer servers within departments. More than one second-level domain name can be used for the same IP address.

Question:
What is a top-level domain (TLD)?
Answer:
A top-level domain is the part of the domain name located to the right of the dot (" . "). The most conwson TLDs are .com, .net and .org. Several new top-level domains have been added to the menu recently, including, .biz, .info, .name, and .ws. The top-level domains have certain guidelines attached, but are for the most part available to any registrant, anywhere in the world. Exceptions are the restricted TLDs (rTLDs) — which include .aero, .biz, .edu, .mil, .museum, .name, and .pro — that require the registrant to represent a certain type of entity, or to belong to a certain conwsunity. The .name TLD is available strictly for individuals, while .edu is reserved for educational entities, such as universities or high schools. Where appropriate, a top-level domain name can be of geographic significance and hence only available to registrants in the locale defined by the TLD. These are called country-code TLDs (ccTLDs) and include such top-level domains as .ke( Kenya) .tz( Tanzania) .ug ( Uganda),.ca (Canada), .dk (Denmark), .za (South Africa),.uk (United Kingdom), and .zw (Zimbabwe).

Question:
What is a domain name?
Answer:
A domain name is a Web address. The domain name is mapped to an IP address (which represents a physical point on the Internet). Thus a domain name locates an organization or other entity on the Internet. When someone types a domain name into a Web browser, the requested Web page will open. For example, the domain name www.yourdomain.com locates an Internet address for "yourdomain.com." A domain name consists of a top-level and a second-level domain. The "com" part of the domain name generally reflects the type or purpose of the organization or entity and is called the top-level domain (TLD) name. The part of the domain name located to the left of the dot (“ ") — "yourdomain" in this case — is called the second-level domain (SLD) name. The second-level domain name — being the "readable" part of the address — refers to the organization or entity behind the Internet address. Second-level domain names must be unique on the Internet and registered with an Internet Corporation for Assigned Names and Numbers- (ICANN-) the accredited registrar.